BPOs in danger


MANILA, Philippines – The call centers or Business Process Outsourcing (BPO) industry in the Philippines is in danger to be stopped.

This was when the United States Congress passed a bill forbidding U.S. companies to outsource their operations in the Philippines.

According to Eastern Samar Rep. Ben Evardone, the head of the U.S. Congress has to lobby and block the House bill 3596 or Call Center and Consumers Protection Bill that was served by representatives Tim Bishop (New York), David Mckinly (West Virginia), Mike Michaud (Maine) and Gene Green (Texas).

The aim is to discourage U.S. companies to outsource their operations. Failure to comply will result a $10,000  fine per day, if reported to the U.S. Department of Labor for not abiding to the said law. They will also be prohibited to get their federal grants and loans within five years.

Evardone added that if this bill would be passed, there would be a big and negative impact to the BPO industry in the Philippines, because a lot of Filipinos will be left unemployed.

The BPO is the second industry that opened a great opportunity for many Filipino people, wherein around 400,000 are working in different BPO companies all over the country. This is followed by the Overseas Filipino Workers.

During the past year, the BPO industry gained around $9 billion dollars which is equivalent to 4-5% of the Philippines’ GDP.


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